2012-01-11: 原來都有 ticket, 不過係手動比 ticket
Dear Groupon Customer,
Thank you for contacting Groupon HK. Your request has been received. However, please do note that we are currently experiencing very high email and call volume, even though we are working effortlessly to respond to every request as soon as possible, please do note that it may be 7-10 working days before you get a response from us.
We sincerely apologize for this delay and please do know that we are fully committed to complete customer satisfaction. We do Thank You for your patience and wish you have a wonderful day. Warmest Regards,
Customer Care
Groupon HK
尊貴的GROUPON客戶：
感謝您聯絡 Groupon HK! 您的請求已經收到，可是由於我們收到較平常多的電郵及電話流量，即使我們的客戶服務團隊已盡力加派人手去回覆每一個訴求，可惜您仍須等候7-10個工作天才可收到我們的回覆。
我們一向把客戶的滿意度放在首位，並為此帶來的不便而致歉。我們衷心感謝您的體諒及祝您有個愉快的一天 此致敬意!
客戶服務部
Groupon HK
呢間垃圾groupon簡直去到不知所謂地步，內部亂不特止，對客解釋每次都好似講大話，仲要連自己員工打上hotline都打唔通，email send幾次都無人理，催送貨一係影都無埋，一係要同客講處理中，一係就船期延誤，對住呢間公司，可以用（垃圾）形容。
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刪除最好話俾媒體知，呢間公司簡直誤導消費者，好多服務產品貨不對板
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